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Centre for Policy on Ageing | |
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Developing world class commissioning competencies in care services in England
— the role of the service improvement agency | | Author(s) | Michelle Cornes, Jill Manthorpe, Peter Huxley |
| Journal title | Health and Social Care in the Community, vol 18, no 3, May 2010 |
| Pages | pp 249-256 |
| Source | http://www.blackwellpublishing.com/hsc DOI: 10.1111/j.1365-2524.2009.00889.x |
| Keywords | Services ; Social Services Departments ; Management [care] ; Planning [admin] ; Social surveys ; England. |
| Annotation | This article provides an insight into the support needs of health and social care commissioners seeking to develop world class commissioning competencies and the role of service improvement agencies in meeting these needs. Reporting findings from the evaluation of one service improvement agency based in England, the authors focus on the 'improvement supports' (the products and services) that were delivered by the 'Care Services Improvement Partnership' (CSIP) through its 'Better Commissioning Programme'. In-depth interviews carried out with 25 care commissioners explored how the Programme was used in their day to day work, and its perceived value and limitations. Given the lack of employer-led training and induction, the authors conclude that service improvement agencies play an important role in developing commissioners' skills and competencies. However, they suggest that achieving world class commissioning may depend on a more fundamental rethink of commissioning organisations' approaches to learning and development. (KJ/RH). |
| Accession Number | CPA-100505210 A |
| Classmark | I: PF: QA: QA6: 3F: 82 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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