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Management and organisational barriers in the acquisition of computer usage skills by mature age workers
Author(s)Mark Keogh
Journal titleAustralasian Journal on Ageing, vol 28, no 3, September 2009
PublisherBlackwell Publishing, September 2009
Pagespp 122-126
Sourcehttp://www.cota.org.au / http://www.blackwellpublishingasia.com
KeywordsEmployment of older people ; Computers ; Training [elderly workers] ; Learning capacity ; Managers ; Attitudes to the old of general public ; Social surveys ; Australia.
AnnotationThe aim of this study was to investigate workplace cultures in the acquisition of computer usage skills by mature age workers. Data were gathered through focus groups conducted at job network centres in the Greater Brisbane metropolitan region. Participants who took part were a mixture of workers and job-seekers. The results suggest that mature age workers can be exposed to inappropriate computer training practices and age-insensitive attitudes towards those with low base computer skills. There is a need for managers to be observant of ageist attitudes in the work place and to develop age-sensitive strategies to help mature age workers learn computer usage skills. Mature age workers also need to develop skills in ways which are practical and meaningful to their work. (KJ/RH).
Accession NumberCPA-100106205 A
ClassmarkGC: 3O: GF: DE: T6: TOB: 3F: 7YA

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