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Getting more for less
 — efficiency in the public sector
Author(s)Jamie Bartlett
Corporate AuthorDemos
PublisherDemos, London, 2009
Pages50 pp
SourceDemos, Magdalen House, 136 Tooley Street, London SE1 2TU. Website: www.demos.co.uk
KeywordsServices ; Public finances ; Efficiency.
AnnotationFor the next decade, the most urgent question facing government will be how public services can meet people's needs while costing less. The author argues that the route to public sector efficiency is to focus on effectiveness. Effective services are personalised: driven by people's needs, they take aim at the causes of problems rather than the consequences, and they are delivered collaboratively. Services driven by these principles result in better outcomes for citizens, a better quality of service, and happier staff. They also save money because getting things right - and getting them right first time - always works out cheaper. As we face the tightest public finances in a generation, the author aims to demonstrate that getting more for less is possible and offers policymakers practical guidance on how to do it. (RH).
Accession NumberCPA-091106001 B
ClassmarkI: WN5: 5HA

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