Centre for Policy on Ageing



Factors affecting patient satisfaction with the psychiatric ward round — retrospective cross-sectional study
Author(s)	Peter Lawrence, Zaki Labib, Lisa Brownell
Journal title	Psychiatric Bulletin, vol 33, no 8, August 2009
Pages	pp 295-298
Source	http://pb.rcpsych.org
Keywords	Psychogeriatric patients ; Attitude ; Psychiatrists ; Cross sectional surveys ; Birmingham.
Annotation	A questionnaire was distributed to patients in a psychiatric hospital in Birmingham, UK, to identify the factors that affect their satisfaction with the ward round. The questionnaire was completed by 42 patients (53% response rate). Waiting time was the only variable to be significantly correlated with total score of patient satisfaction. Regression analysis also identified diagnosis and patients meeting their consultant before the first ward round as significant predictors of patient satisfaction. Reducing waiting time and ensuring that the consultant meets the patient before the first ward round would make a significant improvement to the in-patient experience, without causing much disruption to standard clinical practice. (KJ/RH).
Accession Number	CPA-090917210 A
Classmark	LF:E: DP: QT9: 3KB: 87E
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...from the Ageinfo database published by Centre for Policy on Ageing.