Centre for Policy on Ageing



Keeping it personal — supporting people with complex and multiple needs
Author(s)	Melanie Henwood, Bob Hudson
Journal title	Journal of Integrated Care, vol 17, issue 3, 2009
Publisher	Pavilion, 2009
Pages	pp 8-15
Source	http://www.pavilionjournals.com
Keywords	Behaviour disorders ; Needs [elderly] ; Services ; Health services ; Coordination ; Interaction [welfare services].
Annotation	As the social care system - and potentially the health care system and other public services - move increasingly towards a model of personalised support, questions arise about whether and how it can work for people with multiple and complex needs. The evidence is that it is possible to achieve this, and that the outcomes and quality of life can be dramatically improved. However, many councils and their partners have yet to move into demanding activity, and they face considerable obstacles in the form of conventional approaches to policy and practice if and when they do. This article draws on the findings of a special study undertaken for the Commission for Social Care Inspection (CSCI). Alongside some of the difficulties of personalising support for people with complex and multiple needs are inspirational stories of innovative developments which have transformed the lives of people and their carers. (RH).
Accession Number	CPA-090908206 A
Classmark	EP: IK: I: L: QAJ: QK6
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.