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Direct debit arrangements (Ofgem)
— consultation response |
| Author(s) | Gretel Jones |
| Corporate Author | Age Concern and Help the Aged |
| Publisher | Age Concern and Help the Aged, London, May 2009 |
| Pages | 4 pp (Consultation response, Ref: 2609) |
| Source | Age Concern England, Astral House, 1268 London Road, London SW16 4ER. www.ageconcern.org.uk Help the Aged, 207-221 Pentonville Road, London N1 9UZ. www.helptheaged.org.uk |
| Keywords | Power industries ; Consumer ; Bank accounts ; Age Concern ; Help the Aged ; Comments or Evidence submitted. |
| Annotation | Age Concern and Help the Aged comment on Ofgem's consultation investigating the direct debit arrangements of energy companies. Many older people have been finding that energy companies have increased direct debits, even for customers with relatively large credits, and that increases have been greater than any price increases. There is agreement with Ofgem's analysis of lack of transparency and poor communication on the part of energy suppliers. (RH). |
| Accession Number | CPA-090630009 P |
| Classmark | XJ: WY: WNN: PT: PYH: 6PM * |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |