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Where would you turn for help?
 — Older adults' awareness of community support services
Author(s)M Denton, J Ploeg, J Tindale
Journal titleCanadian Journal on Aging, vol 27, no 4, Winter 2008
Pagespp 359-370
Sourcehttp://www.utpjournals.com
KeywordsDomiciliary services ; Community care ; Awareness [services] ; Social surveys ; Canada.
AnnotationPrevious findings on older adults' awareness of community support services (CSSs) have been inconsistent and marred by acquiescence or over-claiming bias. To counter this issue, this study used a series of 12 vignettes to describe common situations faced by older people for which CSSs might be appropriate. In telephone interviews, 1152 adults aged 50+ were read a series of vignettes and asked if they were able to identify a community organisation or agency that they may turn to in that situation. They were also asked about their most important sources of information about CSSs. The findings show that, using a vignette methodology, awareness of CSSs is much lower than previously thought. The most important sources of information about CSSs included information and referral resources, the telephone directory, doctors; offices and word of mouth. (RH).
Accession NumberCPA-090602204 A
ClassmarkN: PA: QLA: 3F: 7S

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