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Centre for Policy on Ageing | |
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| Reflections on developing an assistive technology / telecare service as a model for change management, creative thinking and workforce development | | Author(s) | Dyllis Faife |
| Journal title | Housing, Care and Support, vol 11, no 4, December 2008 |
| Pages | pp 34-42 |
| Source | Website: http://www.pavpub.com |
| Keywords | Assistive technology ; Services ; Care support workers ; Training [welfare work] ; Norfolk. |
| Annotation | This paper explores the wider significance that the development of telecare services has for social care in addition to supporting people to remain independent at home. It considers the impact of this particular development as a model for change management and as a model for developing a social care workforce "fit for the future". The paper takes a whole-systems, integrated approach to service development; it highlights important issues such as infrastructure, management and the capacity to innovate. The paper emphasises that the development of new skills and new ways of thinking are even more important than the technology itself, and that partnership is an essential ingredient for success. The context and content of this paper are informed and influenced by the experience of developing a new worker role in Norfolk, the assistive technology support worker; and from the experience of designing and implementing a successful county-wide technology-based service. An earlier version of this article, 'All in the mind? Reflections on developing an assistive technology/telecare service as a model for change management, creative thinking and workforce development - learning from the Norfolk experience' was published in Journal of Assistive Technologies (vol 2, no 1, March 2008). (RH). |
| Accession Number | CPA-090408212 A |
| Classmark | M: I: QRS: QW: 8N |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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