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Centre for Policy on Ageing | |
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Nobody's listening
— the impact of floating support on older people living in sheltered housing | | Author(s) | Nigel King, Jenny Pannell, Ian Copeman |
| Corporate Author | Housing and Support Partnership; Help the Aged |
| Publisher | Help the Aged, London, 2009 |
| Pages | 91 pp |
| Source | Help the Aged, 207-221 Pentonville Road, London N1 9UZ. www.helptheaged.org.uk Email: info@helptheaged.org.uk The Housing and Support Partnership, Stanelaw House, Sutton Lane, Sutton, Witney, Oxford OX29 5RY.
www.housingandsupport.co.uk |
| Keywords | Sheltered housing ; Services ; Personnel ; Management [care]. |
| Annotation | The withdrawal of resident wardens from some sheltered housing and their replacement with "floating" support from visiting staff not necessarily employed by the landlord led to complaints about such changes to Help the Aged. The charity commissioned the Housing and Support Partnership to undertake research to: ascertain more clearly how support in sheltered housing is changing across England; help formulate a response; and ensure older people's views are considered in the wider debate. This report includes findings based on older people's experiences of changes to support services; national policy in relation to Supporting People (SP) in five local authorities; and the views of sheltered housing providers. Two different approaches to re-modelling warden services are described: provision of area-based teams by Mendip Housing, while Cambridge City Council now uses Independent Living Facilitators (ILFs) whose role is to promote independence. Recommendations are made on good practice in consulting residents on changes in support provision. (RH). |
| Accession Number | CPA-090330005 B |
| Classmark | KLA: I: QM: QA |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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