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Reforming healthcare through information and communication technologies
Author(s)Simon Brownsell, Hazel Aldred, Tracey Young
Journal titleJournal of Care Services Management, vol 2, no 3, April-June 2008
PublisherLondon, April-June 2008
Pagespp 286-300
Sourcehttp://www.henrystewart.com
KeywordsNational Health Service ; Assistive technology ; Information technology ; Heart disease ; Policy.
AnnotationWith the growing emphasis on an ageing society and the increasing number of people with chronic conditions, both the World Health Organization (WHO) and the European Union (EU) have suggested that healthcare needs reform. The use of information and communication technologies (ICT) - specifically telecare - is a possible catalyst for positive change within such reform. Based on a 12-month pilot study of telecare deployed for people with chronic heart failure, this paper reports the findings and discusses some of the difficulties statutory services face when wishing to re-engineer services, especially the perceived levels of research evidence required to support the decision-making process. Attention is also given to the hypothesis that, if statutory services are unable to respond to the opportunities suggested by telecare, then consumers are likely to drive change through private purchases. The challenge is therefore to develop a strategy and sustainable business model for a mainstream telecare service through a mixture of public and private initiatives. (RH).
Accession NumberCPA-080609011 A
ClassmarkL4: M: UVB: CQH: QAD

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