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Communication and dementia
 — staff perceptions of conversational strategies
Author(s)Marie Y Savundranayagam, Ellen B Ryan, Ann P Anas
Journal titleClinical Gerontologist, vol 31, no 2, 2007
PublisherThe Haworth Press, Inc., 2007
Pagespp 47-63
Sourcehttp://www.tandfonline.com
KeywordsDementia ; Communication ; Cognitive processes ; Attitude ; Care home staff ; Canada.
AnnotationTom Kitwood's indicators of personhood applicable to personhood behaviour (Dementia reconsidered ...; 1997) were used as the focus of this Canadian study examining the impact of two communication-enhancing strategies used on people with dementia. The strategies were manipulated using scripted staff-resident conversations that were evaluated by 71 long-term care staff participants. It was hypothesised that vocal and non-verbal characteristics, along with their communication behaviours would be perceived more positively when staff members used personhood strategies compared to when they used directive language. The authors examined whether perceptions of the resident depicted identically in the scripts would be more positive in the personhood strategies had positive effects on perceptions of staff and residents. Furthermore, simplified language enhanced those effects by showing staff as less patronising and residents as more competent. Findings suggest that these strategies can enhance staff-resident interactions. (KJ/RH).
Accession NumberCPA-080513202 A
ClassmarkEA: U: DA: DP: QRM: 7S

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