Centre for Policy on Ageing
 

 

You can't complain ...
 — [the position of self-funding older people in care homes]
Author(s)Louise Tickle
Journal titleCommunity Care, issue 1716, 3 April 2008
Pagespp 26-27
Sourcehttp://www.communitycare.co.uk
KeywordsResidents [care homes] ; Care homes ; Rights [elderly] ; Complaints [services] ; Social policy.
AnnotationCurrently, self-funding older people in care homes cannot make an independent complaint, a situation that is likely to continue for some time. Age Concern England (ACE) is one of a number of organisations lobbying for amendments to the Health and Social Care Bill going though Parliament during session 2007/08 to strengthen the complaints procedure and extend care home residents' rights. This article comments on responses by the Department of Health (DH) and government minister Ivan Lewis to these requests. (RH).
Accession NumberCPA-080408202 A
ClassmarkKX: KW: IKR: QLV: TM2 *

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