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Centre for Policy on Ageing | |
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Rules of engagement
— cross-sector commissioning for effective service delivery | | Corporate Author | Round Table on Engaging the Public in Delivery of Their Services, New Statesman; Atos Origin |
| Journal title | New Statesman, [supplement insert], 4 February 2008 |
| Pages | 15 pp (Round table report) |
| Source | www.newstatesman.com |
| Keywords | Services ; Coordination ; Planning [admin] ; Conference proceedings. |
| Annotation | This round table discussion, sponsored jointly by Atos Origin and the New Statesman, considered the issues around commissioning, procurement and delivery of services to the public. Effective service delivery requires the matching of people's needs with what it is possible to deliver for them. Commissioning these services requires specialist knowledge of what the market will bear and what the service strategy should be. Procurement involves designing contracts, putting them into place and managing them, as well as managing strategic supply relationships. Participants acknowledged the significant role that that the third sector has to offer in the delivery of public services, particularly in engaging and representing particular groups of people with a whole range of disadvantages in designing services. However, cultural assumptions can lead to a clash between the public, the private and the "third" sectors; and the balance between competition and co-operation sometimes gets lost in this process. The commissioning process has diverted some funding away from smaller organisations. The key to achieving more balance would seem to lie in designing commissioning frameworks and procurement practices that allow each sector to participate where it has a particular value. The 14 round table participants were drawn from a wide range of relevant bodies, and included James Plaskitt MP, the Parliamentary under secretary of state, Department for Work and Pensions (DWP). This round table discussion is one of a series that has been conducted by New Statesman. (KJ/RH). |
| Accession Number | CPA-080222201 A |
| Classmark | I: QAJ: QA6: 6M |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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