Centre for Policy on Ageing



Staff pressured to deny services — [tighter eligibility criteria]
Author(s)	Derren Hayes
Journal title	Community Care, issue 1697, 1 November 2007
Pages	pp 10-11
Source	http://www.communitycare.co.uk
Keywords	Needs [elderly] ; Evaluation ; Attitude ; Social workers ; Social surveys.
Annotation	Tighter eligibility criteria mean that frontline social workers are having to turn down clients' requests. This short article reports on a survey by Community Care of more than 300 professionals, which found that more than a third of social workers would be prepared to exaggerate clients' needs to ensure that they would receive services. More than half of social workers felt under pressure by managers to re-assess existing service users as being no longer eligible to receive services. For two-thirds of respondents, budget cuts and overspends were frequent topics of conversations in meetings. Full results of this survey are at www.communitycare.org.uk/findings. (RH).
Accession Number	CPA-071108202 A
Classmark	IK: 4C: DP: QR: 3F *
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.