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Centre for Policy on Ageing | |
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| Handling complaints from older people in care | | Corporate Author | Social Care Institute for Excellence - SCIE |
| Journal title | Community Care, no 1675, 31 May 2007 |
| Pages | pp 36-37 |
| Source | http://www.communitycare.co.uk |
| Keywords | Care homes ; Complaints [services] ; Elder abuse ; Literature reviews. |
| Annotation | The Social Care Institute for Excellence (SCIE) analyses some findings regarding complaints and adult protection in care homes, and suggests websites for further information pertinent to social work practices. It provides annotations for two articles in the Journal of Adult Protection. First, "An inspector calls: adult protection in the context of the NSFOP review" by Jill Manthorpe (vol 9, no 1, March 2007) refers to an evaluation of the National Service Framework for Older People (NSF). The other, "Joining up adult protection and the disciplinary process" by Steve West (vol 8, no 1, May 2006) examines how adult abuse can be reported through the disciplinary framework. This article also draws attention to "Care homes for older people: national minimum standards and the Care Home Regulations 2001 (TSO, 2003), and the less recent Office of Fair Trading report, "Older people as consumers in care homes" (OFT, 1996). (RH). |
| Accession Number | CPA-070611202 A |
| Classmark | KW: QLV: QNT: 64A * |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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