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Social care and the modern citizen
 — clients, consumer, service user, manager and entrepreneur
Author(s)Peter Scourfield
Journal titleBritish Journal of Social Work, vol 37, no 1, January 2007
Pagespp 107-122
Sourcehttp://bjsw.oxfordjournals.org
KeywordsServices ; Community care ; Domiciliary services ; Social security benefits ; Consumer ; Rights [elderly].
AnnotationFew areas of state activity have been more visibly subjected to New Labour's modernisation agenda since 1997 than the personal social services. Local authority social services departments (SSDs) have largely ceased to exit as separate organisational entities. However, modernisation has also required that the relationship between the state and citizen to be reconstructed. This is evident in New Labour's vision for adult social care, which envisages a move towards individual budgets. The individualising nature of such schemes may be thought hard to reconcile with the discourse of integration and partnership prominent elsewhere. However, a key linking concept is that of 'person-centredness'. It is often assumed that this simply means that public services become more flexible to meet the needs of 'the person'. This paper uses the example of direct payments to demonstrate how modernisation also requires flexibility of 'the person'. It would appear inherent in New Labour's project of modernisation is the assumption that the modern citizen should be both managerial and entrepreneurial. What were once public responsibilities are being transferred to the individual. The implications for the users of adult social care are discussed. (RH).
Accession NumberCPA-070508206 A
ClassmarkI: PA: N: JH: WY: IKR

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