Centre for Policy on Ageing
 

 

Job satisfaction and intention to quit among frontline assisted living employees
Author(s)Janice K Purk, Scott Lindsay
Journal titleJournal of Housing for the Elderly, vol 20, no 1/2, 2006
Pagespp 117-132
Sourcehttp://www.tandfonline.com
KeywordsSheltered housing ; Care homes ; Personnel ; Job satisfaction ; Automation ; United States of America.
AnnotationAssisted living facilities in the US face high rates of employee turnover; and nursing homes with high employee turnover report reduced quality of care for residents, lower employee morale, and financial burden for the facility owners. Five communities in Georgia, US were examined to determine the effects of employee turnover. The Job Descriptive Index and Job-in-General surveys measured job satisfaction. 36 respondents' attitudes and intention to quit were measured. Results indicated age and tenure did not correlate significantly with intention to quit. However, dissatisfaction with pay rates, opportunities for promotion, and the perceived amount of emotional exhaustion and physical strain are not more likely to have greater quitting intentions. Pay and promotion satisfaction were significantly correlated with job satisfaction but not with quitting intentions. Frontline employees were satisfied with their work, supervision and co-workers, but were dissatisfied with the pay levels and opportunities for promotion. Communities with lower staff turnover had more satisfied employees. (RH).
Accession NumberCPA-070413224 A
ClassmarkKLA: KW: QM: WL5: 3M: 7T

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