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Centre for Policy on Ageing | |
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Linking resident satisfaction to staff perceptions of the work environment in assisted living
— a multilevel analysis | | Author(s) | Elzbieta Sikorska-Simmons |
| Journal title | The Gerontologist, vol 46, no 5, October 2006 |
| Pages | pp 590-598 |
| Source | http://www.geron.org |
| Keywords | Residents [care homes] ; Life satisfaction ; Care homes ; Sheltered housing ; Care home staff ; Job satisfaction ; Correlation ; United States of America. |
| Annotation | Research indicates that the quality of the work environment for care home staff influences resident satisfaction indirectly, through its impact on staff attitudes and relationships with residents. 235 residents and 298 staff members in 43 assisted living facilities were included in this analysis. Data were collected by self-administered questionnaires. Staff perceptions were assessed at the facility level, using aggregate measures of job satisfaction, organisational commitment, and views of organisational culture. Greater resident satisfaction in the facility was associated with higher staff job satisfaction and more positive staff views of organisational culture (e.g. greater teamwork and participation in decision-making). From residents characteristics, only education was significantly related to satisfaction, with the more educated being less satisfied with assisted living. While these findings suggest that a good quality of work environment for the staff contributes to a better quality of care for residents, more research is needed to examine the causal nature of this relationship. (RH). |
| Accession Number | CPA-070109227 A |
| Classmark | KX: F:5HH: KW: KLA: QRM: WL5: 49: 7T |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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