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Centre for Policy on Ageing | |
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Bridging the gaps
— the outcomes of information and advice services for older people and assessment of unmet need | | Author(s) | Paul Robson, Shamshia Ali |
| Corporate Author | Age Concern London |
| Publisher | Age Concern London, London, 2006 |
| Pages | 48 pp |
| Source | Age Concern London, 1st floor, 21 St George's Road, London SE1 6ES. www.aclondon.org.uk |
| Keywords | Advisory services [elderly] ; Information services ; Needs [elderly] ; Case studies ; London. |
| Annotation | Age Concern London commissioned independent researchers Paul Robson and Shamshia Ali to carry out this research, which found that older people benefit from a wide range of outcomes from information and advice (I&A) services. Such outcomes concern, for example, financial gains and access to transport and the resulting improvements in quality of life. Case studies are based on interviews with 14 older people in three inner and three outer London boroughs. 12 managers of Age Concern I&A Services were also interviewed. This report outlines the methodology, presents findings, and makes recommendations for funding partners, Age Concern I&A services, and umbrella organisations or delivery partners. An accompanying DVD, "Getting from A-Z", portrays the experiences of users of I&A services in different parts of London. The report and the DVD were presented at the conference, "Bridging the Gaps" held by Age Concern London on 13 October 2006. (RH). |
| Accession Number | CPA-070103005 B |
| Classmark | IT: UV: IK: 69P: 82L |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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