Centre for Policy on Ageing



Nursing home administrators' views of their own and volunteer resident advocates' enhancement of long-term care
Author(s)	Pat M Keith
Journal title	Journal of Elder Abuse & Neglect, vol 17, no 1, 2005
Pages	pp 75-87
Source	http://www.tandfonline.com
Keywords	Managers ; Nursing homes ; Attitude ; Advocacy ; Voluntary workers ; Social surveys ; United States of America.
Annotation	Volunteers perform much of the work of federally mandated US state ombudsman programmes which may include review of resident care in nursing facilities to protect against abuse and neglect. Although volunteers' activities may take place in the nursing facility, nursing home administrators' (NHAs) view of their work are seldom studied. Data from questionnaires completed by 199 NHAs predicted enhancement (i.e. improvement) of long-term care by volunteer resident advocates. Administrators also described their advice for improvement of care. NHAs' perceptions of residents' pleasure and families' satisfaction with volunteers' visits were associated with enhancement of long-term care. Answers to a number of remaining questions could enhance the efforts of volunteers in ombudsman programmes, improve long-term care, and diminish opportunities for abuse. (RH).
Accession Number	CPA-060908004 A
Classmark	T6: LHB: DP: IQ: QV: 3F: 7T
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...from the Ageinfo database published by Centre for Policy on Ageing.