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Exploring the effects of integrated benefit systems and active labour market policies
— evidence from Jobcentre Plus in the UK | | Author(s) | Eleni Karagiannaki |
| Corporate Author | ESRC Centre for Analysis of Social Exclusion - CASE, Suntory-Toyota International Centres for Economics and Related Disciplines - STICERD, London School of Economics and Political Science |
| Publisher | STICERD, London, 2006 |
| Pages | 20 pp (CASEpaper 107) |
| Source | Centre for Analysis of Social Exclusion, London School of Economics, Houghton Street, London WC2A 2AE. http://sticerd.lse.ac.uk/case |
| Keywords | Social security benefits ; Social security [generally] ; Central government departments and agencies ; Interaction [welfare services] ; Employment of older people ; Recruitment ; Social policy ; Evaluation. |
| Annotation | In April 2002, the Benefits Agency and the Employment Service merged to form Jobcentre Plus. This new organisation offers a fully integrated benefit claiming, work placement and job-seeking service for people of working age, and aims to strengthen the link between welfare and work. Due to the magnitude of the associated organisational change, some local offices are fully integrated while at others the functions remain split between the pre-existing agencies' offices. This transitional period should end in 2006. This paper examines how changes in the level of integration within districts (measured as the percentage of offices within districts offering the integrated Jobcentre Plus service) has affected performance with respect to job entry, benefit service and customer service delivery. The analysis suggests that Jobcentre Plus has a clear positive effect on job entry outcomes for all client groups, a negative effect on business delivery, while it has neither positive nor negative effect on customer service outcomes. (RH). |
| Accession Number | CPA-060404202 B |
| Classmark | JH: TYA: PC: QK6: GC: WK6: TM2: 4C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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