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Centre for Policy on Ageing | |
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Three steps to heaven? Tensions in the management of welfare
— retirement pensions and active consumers | | Author(s) | Kirk Mann |
| Journal title | Journal of Social Policy, vol 35, part 1, January 2006 |
| Pages | pp 77-96 |
| Source | http://www.journals.cambridge.org |
| Keywords | Pensions ; Consumer ; Rights [elderly] ; Retirement policy ; Labour. |
| Annotation | Whether New Labour's proposals for welfare reform succeed - particularly retirement pensions - hinges on its ability to promote the idea of the consumer citizen and to undermine traditional ideas of citizenship rights. However, managing this transition - including the presentation of class and the management of consumers - has not been straightforward. While the Government presents retirement as a matter of lifestyle choice, welfare "consumers" are demanding more from their providers and are regularly disgruntled with the response. Simultaneously, pension providers are expressing reservations about their ability to manage aggrieved consumers. Furthermore, they believe pension fund management has been politicised, and their scope for discussion reduced by regulation, while technical and scientific developments in terms of portfolio management and risk assessment have changed the working practices of those in the pension industry. These tensions between consumers, providers and legislators may generate further dissatisfaction, with the balance of rights and responsibilities being hotly contested. (RH). |
| Accession Number | CPA-060209201 A |
| Classmark | JJ: WY: IKR: G5: VL3 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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