Centre for Policy on Ageing
 

 

Older people's perception of healthcare
Author(s)Obaid Khan, Theresa Allain, Christine Purvis
Journal titleGeriatric Medicine, vol 35, no 9, September 2005
Pagespp 27-33
Sourcehttp://www.gerimed.co.uk
KeywordsIn-patients ; Attitude ; Medical workers ; Attitudes to the old of general public ; Social surveys ; Bristol.
AnnotationComprehensive assessment and provision of holistic care to older patients depends upon positive multi-disciplinary attitude and enthusiasm. In this article, the authors discuss a recent local survey they conducted to determine whether or not older patients exposed to health care services in North Bristol approve of staff attitudes towards them and their care. A working group was established consisting of the clinical audit project lead, the clinical audit facilitator and five members of the patient panel. A questionnaire was designed and given to 86 cognitively intact patients aged 70+ who had spent more than 15 days in hospital. 71 patients returned their questionnaire (not all were fully completed). The audit was undertaken on two of the hospital sites - Frenchay, an acute hospital setting and Blackberry Hill, a rehabilitation care centre. It was acknowledged that a significant number of respondents remain concerned about the need to repeat the same information unnecessarily, and that they would like staff to be able to communicate with them in a more effective manner. (KJ/RH).
Accession NumberCPA-051025205 A
ClassmarkLF7: DP: QT: TOB: 3F: 8AB

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