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Support workers in intermediate care
Author(s)Susan A Nancarrow, Penny Shuttleworth, Alison Tongue
Journal titleHealth & Social Care in the Community, vol 13, no 4, July 2005
Pagespp 338-344
Sourcewww.blackwellpublishing.com/hsc
KeywordsCare support workers ; Rehabilitation ; Aftercare ; Training [welfare work] ; Social surveys.
AnnotationIntermediate care services appear to be an important employer of support workers, but the diversity of these services makes the task of understanding support worker roles even more complex. This paper presents data from 33 services, employing 794 support workers and 868 professionally qualified staff, and which were involved in the NHS Modernisation Agency's Changing Workforce Programme project, the Accelerated Development Programme for Support Workers in Intermediate Care in England. Within this project, primary care trusts (PCTs) and/or social services were the main employers. Participating intermediate care teams were involved in admission avoidance, assisted discharge and reenablement, or combinations of these services; most of the care was provided in the patient's own home. Support worker roles included multidisciplinary working, meeting rehabilitation needs, providing personal care, and enablement. National Vocational Qualifications (NVQs) and in-house training were the source of training for support workers most commonly reported. In 80% of services, at least half of the support workers had a qualification. Three models of supervision emerged: the allocation of a mentor; team supervision; and formal and informal line management. The diversity of employment in intermediate care is illustrated. Variations in training, skill mix and supervision have implications for clinical governance and support worker regulation. (RH).
Accession NumberCPA-050825205 A
ClassmarkQRS: LM: LN: QW: 3F

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