Centre for Policy on Ageing
 

 

An outcome-based approach to domiciliary care
Author(s)Lucianne Sawyer
Journal titleJournal of Integrated Care, vol 13, issue 3, June 2005
Pagespp 20-25
Sourcehttp://www.pavpub.com
KeywordsDomiciliary services ; Social policy ; Performance ; Evaluation.
AnnotationNational policy objectives are increasingly being expressed in terms of the outcomes they are intended to deliver for service users. This article presents an approach to commissioning and providing domiciliary care on the basis of outcomes, in the context of current policy. It is suggested that this approach may provide a solution to the over-rigid prescription of time and tasks which has militated against flexibility and responsiveness. It is also a means of ensuring the centrality of service users to the process. The concepts of outcome-based working are explained, and key steps to implementing an outcome approach are discussed. Early feedback from authorities in the vanguard of this movement are reported. (RH).
Accession NumberCPA-050824205 A
ClassmarkN: TM2: 5H: 4C

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