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Teleshopping for people with limited mobility
Corporate AuthorJoseph Rowntree Foundation - JRF
Journal titleFindings, 0055, February 2005
PublisherJoseph Rowntree Foundation - JRF, York, February 2005
Pages4 pp
SourceJoseph Rowntree Foundation, The Homestead, 40 Water End, York YO30 6WP. http://www.jrf.org.uk
KeywordsShopping services ; Information technology ; Physical disabilities ; Pilot ; Evaluation ; Bristol.
AnnotationHome shopping is an important aspect of community care services for older and disabled people, but is costly and complex to administer. As social services try to find the necessary resources to support home shopping, new approaches involving internet- or phone-based "teleshopping" services are being explored. James Barlow of Imperial College London and Mary Breeze of Bristol City Council designed and tested several methods of teleshopping in Bristol, which, like many other cities, has an ageing population and competing pressures on its social services. Their full report, "Teleshopping for older and disabled people: an evaluation of two pilot trials", is published by the Joseph Rowntree Foundation (JRF) as part of the Digital Age series. These findings outline the intermediate teleshopping model that can be used before internet access becomes widespread. (RH).
Accession NumberCPA-050621211 A
ClassmarkNJS: UVB: BN: 4UC: 4C: 8AB

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