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Centre for Policy on Ageing | |
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Social support in the healthcare setting the role of volunteers | Author(s) | Mark Faulkner, Sue Davies |
Journal title | Health & Social Care in the Community, vol 13, no 1, January 2005 |
Pages | pp 38-45 |
Source | www.blackwellpublishing.com/hsc |
Keywords | Voluntary workers ; Social roles ; General practice ; Hospital services ; South Yorkshire ; Lincolnshire. |
Annotation | The participation of volunteers in the National Health Service (NHS) has been actively promoted in recent years, particularly within community and primary healthcare services. As a consequence, volunteers currently make a significant contribution to health and social care within the UK. Concerning this contribution, the literature often portrays the volunteers' role as one of providing social support. In this paper, the authors attempt to explore this role in more detail. They draw on interview data for studies of two separate volunteer programmes: the Volunteer Patient Support Programme (VPSP) considered the role of volunteers supporting older in-patients in six Lincolnshire hospitals; and the Patient Support Service (PSS) in South Yorkshire, based within a general practice. The social support provided by these programmes is considered from the perspective of four broad support mechanisms: emotional support; information support; appraisal support; and instrumental support. Secondary analysis examines the potential contribution of volunteers to patient well-being. (RH). |
Accession Number | CPA-050321204 A |
Classmark | QV: TM5: L5: LD: 85: 8LI |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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