Centre for Policy on Ageing
 

 

Older, richer, fitter
 — identifying the customer needs of Britain's ageing population
Author(s)David Metz, Michael Underwood
Corporate AuthorAge Concern England - ACE
PublisherAge Concern England, London, 2005
Pages102 pp
SourceAge Concern England, 1268 London Raod, London SE16 4ER.
KeywordsMarketing ; Consumer ; Needs [elderly].
AnnotationMore older people are living longer, are healthier, and many have large disposable incomes. However, compared with other market sectors, the state of the "mature market" (people aged 50+) is not well developed, and there is a poor understanding of older people's needs and wants as consumers. Age Concern England (ACE) has commissioned this book, as it was keen that business should be made aware of the market opportunities arising from the ageing of the population. The book provides an in-depth analysis of this group of consumers, and brings together essential information on four key topics: demographics; older people's characteristics; design and technology of products; and marketing to people aged 50+. The authors suggest some approaches on segmentation of the mature market; identify some key market sectors that are particularly significant to older consumers; and conclude with ten key points for readers to consider in the context of their own businesses. (RH).
Accession NumberCPA-050321006 B
ClassmarkWU6: WY: IK

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