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Hidden voices: older people's experience of abuse
 — an analysis of calls to the Action on Elder Abuse helpline
Author(s)Gary Fitzgerald
Corporate AuthorAction on Elder Abuse (AEA); Help the Aged
PublisherHelp the Aged, London, 2004
Pages48 pp
SourceAction on Elder Abuse, Astral House, 1268 London Road, London SW16 4ER.
KeywordsElder abuse ; Telephone services [domiciliary] ; Advisory services [elderly] ; Statistics [data] ; Evaluation.
AnnotationAn analysis of calls to the Elder Abuse Response helpline has been undertaken on three separate occasions since it was established in 1997. This third report uses findings from analyses of more than 10,000 calls to the helpline over six and a half years, and provides evidence of the existence, extent and nature of the abuse of older people. Recommendations for statutory and organisational groups are provided on each aspect of the report. (RH).
Accession NumberCPA-050303211 B
ClassmarkQNT: OUA: IT: 6C: 4C

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