Centre for Policy on Ageing
 

 

The humble telephone
 — a medium for running carer support groups
Author(s)Chris Shanley, Mary Roddy, Bénédicte Cruysmans
Journal titleAustralasian Journal on Ageing, vol 23.2, June 2004
PublisherBlackwell Publishing, June 2004
Pagespp 82-85
Sourcehttp://www.cota.org.au / http://www.blackwellpublishingasia.com
KeywordsTelephone ; Informal care ; Group work ; Projects ; Australia.
AnnotationTeleconferencing is commonly used in business to conduct meetings and interviews. It can also be used to conduct education and support groups for carers who are not able to attend face-to-face groups. The Carer Support Network Project was funded by the New South Wales (NSW) Government to promote the use of telephone support groups for carers of people with dementia. 22 health and community workers were trained in the conduct of telephone support groups and were helped to organise and run 10 support groups across NSW. These included six groups conducted in a language other than English and one for Aboriginal carers. The programme was rated highly by the trainee group facilitators. Telephone support groups should be more widely available as one option for care support, especially for people who are geographically or socially isolated. (RH).
Accession NumberCPA-041215203 A
ClassmarkUJ: P6: IGG: 3E: 7YA

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