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The Pension Service customer charter
Corporate AuthorPension Service, Department for Work and Pensions - DWP
PublisherPension Service, Leeds, 2004
Pages16 pp (Ref PSCUST1)
SourceThe Pension Service Customer Service Team, Room 3S25, Quarry House, Quarry Hill, Leeds LS2 7UA. Tel 0845 7 31 32 33. http://www.thepensionservice.gov.uk
KeywordsPensions ; Rights [elderly] ; Standards of provision.
AnnotationFollowing extensive consultation with staff, customers and customer representative organisations, this new customer charter tells you what the Pensions Service will deliver from its launch April 2002. The Charter, which will be revised in 12 months, is also available in large print, braille, on audiocassette, and in the following languages as a leaflet: Arabic, Bengali, Chinese, Gujarati, Punjabi, Somali, Urdu, and Vietnamese. (RH).
Accession NumberCPA-040810203 P
ClassmarkJJ: IKR: 583

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