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Health literacy
 — being able to make the most of health
Author(s)Saranjit Sihota, Linda Lennard
Corporate AuthorNational Consumer Council - NCC
PublisherNational Consumer Council - NCC, London, 2004
Pages46 pp (PD 25/04)
SourceNational Consumer Council, 20 Grosvenor Gardens, London SW1W 0DH. www.ncc.org.uk
KeywordsHealth [elderly] ; Health services ; Information needs ; Consumer ; Reports.
AnnotationHealth literacy is defined as the capacity of an individual to obtain, interpret and understand basic health information and services in ways that are health-enhancing. This paper was originally commissioned as part of a study to support the Department to Health (DH) "Consultation on choice, equity and responsiveness" that ran during autumn 2003. It examines the effects of poor health literacy, and discusses research findings on people's information-seeking behaviour, the barriers experienced in obtaining information, and the quality and impact of information. It explores shared decision-making in healthcare, including patient preferences, barriers to participation, and the quality of shared decision-making. The report makes recommendations on building health literacy and shared decision making. It draws attention to measures and initiatives currently available, such as patient care advisers to help with access to choice, self-management programmes and decision-making tools. (RH).
Accession NumberCPA-040805002 B
ClassmarkCC: L: UV:IK: WY: 6K

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