Centre for Policy on Ageing



Choice, power, performance — the need for information on care services in England
Author(s)	Louise Unsworth, Gillian Dalley, Mike Waller
Corporate Author	National Care Standards Commission - NCSC
Publisher	The Stationery Office, March 2004
Pages	36 pp
Source	TSO, PO Box 29, Norwich, NR3 1GN. www.tso.co.uk/bookshop
Keywords	Care homes ; Registration eg homes, nursing homes ; Information needs ; Standards of provision.
Annotation	The National Minimum Standard on information sets out how care homes should inform the public about the services and facilities they provide. This report, issued under Section 7 of the Care Standards Act 2000, is one of a series looking at specific topics. Information was chosen as a subject, as it was the standard on which most homes performed poorly. The report presents score results for information; and describes how good and bad practice is identified. Appendices include guidance on the Statement of Purpose which should be provided by the Registered Person. (RH).
Accession Number	CPA-040611002 B
Classmark	KW: Q3: UV:IK: 583
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...from the Ageinfo database published by Centre for Policy on Ageing.