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Centre for Policy on Ageing | |
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More than technology and access
— primary care patients' views on the use and non-use of health information in the internet age | | Author(s) | Anne Rogers, Nicola Mead |
| Journal title | Health & Social Care in the Community, vol 12, no 2, March 2004 |
| Pages | pp 102-110 |
| Source | www.blackwellpublishing.com/hsc |
| Keywords | Health services ; Information services ; Information technology ; Usage [services] ; Qualitative Studies. |
| Annotation | There has been considerable interest in the availability of health information over the Internet. The qualitative study reported here was undertaken as a part of a failed practical attempt to deal with access to those who are most deprived. In March 2002, a free "internet clinic" was established in an inner-city general practice in Manchester. Data was gathered from interviews and observations of a sample of 5 "users", and from a further 12 from a survey of patient attitudes to using the Internet for health information. One of the main reasons why respondents do not use the Internet for this purpose relates to a lack of perceived utility and pertinence of such information for managing healthcare. The optimal and equitable use of the Internet as a means of complimenting health service use will not emerge merely from increasing access to information. The potential for narrowing or increasing inequality between the information rich and the information poor needs to be viewed in a broader psychosocial context. The latter include the nature of existing relationships people have with their health service, and the value that people place on their own capacity to make use of information in managing their healthcare. (RH). |
| Accession Number | CPA-040505204 A |
| Classmark | L: UV: UVB: QLD: 3DP |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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