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Conversing with clients
 — a generic approach to mental health needs assessment
Author(s)Malcolm T Firth
Journal titlePractice, vol 11, no 2, 1999
Pagespp 35-48
KeywordsMental disorder ; Assessment procedures for mental patients ; Needs [elderly] ; Evaluation ; Communication skills ; Psychiatrists ; Patients.
AnnotationGood practice requires mental health professionals to engage service users in a reciprocal working relationship, and good assessment underpins care management and the Care Programme Approach (CPA). Both processes can be aided by a comprehensive assessment of needs which allows workers to be flexible, and which invites clients to have an active voice in service provision. This paper examines how a structured form of needs assessment, the Manchester Care Assessment Schedule (MANCAS), can encourage purposeful conversations between clients and workers which assist engagement, and which are relevant to care plans and to review. The approach is broad-based, and relies as much on workers' use of self and pre-existing professional skills as on the written format. (RH).
Accession NumberCPA-040416001 A
ClassmarkE: DA:4C: IK: 4C: UO: QT9: LF

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