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Investigation into matters arising from care on Rowan Ward, [Withington Hospital], Manchester Mental Health and Social Care Trust, September 2003
Corporate AuthorCommission for Health Improvement - CHI
PublisherTSO, London, 2003
Pages65 pp with insert page (CHI Investigations)
SourceThe Stationery Office, PO Box 29, Norwich NR3 1GN.
KeywordsElder abuse ; Psychogeriatric units ; Psychiatric units ; Management [care] ; Standards of provision ; Manchester.
AnnotationIn October 2002, the Greater Manchester Strategic Health Authority (GMSHA) contacted the Commission for Health Improvement (CHI) to request an investigation into older age services in Manchester Mental Health and Social Care Trust. This followed allegations, in August 2002, of physical and emotional abuse of patients by care staff on Rowan Ward, an isolated facility housing older people with mental health problems at Withington Hospital. The investigation involved: review and analysis of documents supplied by the Trust and other organisations; analysis of views of local stakeholders (including patients' relatives); interviews with Trust staff (including suspended staff); and interviews with relevant external agencies and individuals. This report covers the background to the investigation; the quality of care on Rowan Ward; arrangements to improve and monitor quality, and to reduce risk in older age services; staffing and staff development; partnerships and external monitoring; and strategic capacity (including accountabilities and culture). Each chapter of the report presents key findings and recommendations. Appendices include a glossary. (RH).
Accession NumberCPA-040220201 B
ClassmarkQNT: LDM: LDL: QA: 583: 83E

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