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Internet use in sheltered housing — older people's access to new media and online service delivery |
Author(s) | Maria Sourbati |
Corporate Author | Joseph Rowntree Foundation - JRF |
Publisher | Joseph Rowntree Foundation - JRF, York, 2004 |
Pages | 33 pp (The digital age: opportunity or exclusion?) |
Source | York Publishing Services, 64 Hallfield Road, Layerthorpe, York YO31 7ZQ. Free pdf version (1859351697) available: www.jrf.org.uk/bookshop |
Keywords | Information technology ; Computers ; Sheltered housing ; Usage [services] ; Accessibility ; Social surveys ; London. |
Annotation | The likely impact of e-government on community care and housing-related support is considered in this small-scale study conducted with the support of the Joseph Rowntree Foundation (JRF). Based on a study of media use in two sheltered accommodation sites in north London - one with internet provision and digital television, and one without - this report explores the use of e-services such as tele-shopping and banking, and highlights the potential of digital television and the Internet for delivering social care to older people in their homes. The report presents the perspectives of older people, care support staff and management, including their attitudes to 'old' media (television and telephone). Issues such as the gap between older people's current skill level and the level needed for internet access, and online delivery of services as a substitute for human contact, are highlighted. (RH). |
Accession Number | CPA-040216002 B |
Classmark | UVB: 3O: KLA: QLD: 5CA: 3F: 82L |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |