| |
Centre for Policy on Ageing | |
 | |
|
Delivering benefits and services for black and minority ethnic older people
— a report of research carried out by the BMRB Social Research on behalf of the Department for Work and Pensions | | Author(s) | Helen Barnard, Nick Pettigrew |
| Corporate Author | BMRB Social Research; Social Research Division, Department for Work and Pensions - DWP |
| Publisher | Corporate Document Services, Leeds, 2003 |
| Pages | 151 pp (Department for Work and Pensions Research report 201) |
| Source | Corporate Document Services, 7 Eastgate, Leeds LS2 7LY. Email: orderline@cds.co.uk |
| Keywords | Ethnic groups ; Social security benefits ; Services ; Local Authority ; Voluntary agencies ; Case studies ; Qualitative Studies. |
| Annotation | The Department for Work and Pensions (DWP) commissioned BMRB Social Research to fill an important gap in the Department's knowledge regarding barriers to benefits take-up and access to services for pensioners from black and minority ethnic (BME) groups. The project consisted of case studies in seven different areas, each focusing on one minority ethnic group: Indian, Bangladeshi, Pakistani, Chinese, African, African-Caribbean, and Irish. Each case study involved interviews with staff in the local authority, and local voluntary and community groups, as well as with the older people themselves. Key themes identified across the study included: how services were provided; the desire for a simpler system; reaching isolated people; and providing services for women. Strategies suggested for overcoming barriers and targeting services included: partnership working; outreach and face-to-face services; language-specific communication; and a role and resources for the voluntary sector as well as DWP agencies such as the new Pensions Service. (RH). |
| Accession Number | CPA-040107201 B |
| Classmark | TK: JH: I: PE: PK: 69P: 3DP |
Data © Centre for Policy on Ageing |
|
| ...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|