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"You say you deliver person-centred care? Prove it!"
Author(s)Caroline Baker, Paul Edwards, Tracy Packer
Journal titleJournal of Dementia Care, vol 11, no 4, July/August 2003
Pagespp 18-20 (5/5 articles)
KeywordsDementia ; Personality ; Psychology [care] ; Management [care] ; Quality ; Evaluation ; Standards of provision.
AnnotationIn the last of five articles on developing a benchmarking tool for person-centred care, the authors discuss ways to take the work forward through the involvement of as many practitioners as possible. The Department of Health (DH) publication "The essence of care: patient focused benchmarking for health care practitioners" (2001) does not satisfactorily cover delivering person-centred care (Standard Two of the National Service Framework for Older People). Instead, the authors have developed their own set of benchmarks, which incorporate the following six factors: assessment of need; providing support; monitoring care; reviewing care; carer involvement; and organisational strategy. These are offered by way of suggestion, to encourage other teams with their discussions, and so are not prescriptive. (RH).
Accession NumberCPA-030724203 A
ClassmarkEA: DK: QN: QA: 59: 4C: 583

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