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Centre for Policy on Ageing | |
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Supporting people
— a guide to user involvement for organisations providing housing related support services | | Author(s) | Mary Godfrey, Gill Callaghan, Liz Johnson |
| Corporate Author | Nuffield Institute for Health, University of Leeds; Office of the Deputy Prime Minister - ODPM |
| Publisher | Office of the Deputy Prime Minister (ODPM), London, 2003 |
| Pages | 80 pp |
| Source | Downloaded document (17/07/03): www.spkweb.org.uk/files/supporting%20people%20guid... |
| Keywords | Housing [elderly] ; Housing agencies ; Consumer ; Participation ; Instruction handbooks. |
| Annotation | This guide is primarily for staff and managers in organisations providing housing-related support services, and sets out how opportunities for user involvement can be developed. Although also intended for local authority providers, it is based on examples and learning from independent sector organisations. Chapters examine the following: individual needs and lifestyle; day-to-day user participation in service delivery; user involvement in service evaluation and development, staff recruitment and training, and development of policies; involving users in service management; and developing a strategy and practice for effective user involvement. (RH). |
| Accession Number | CPA-030717207 Bd |
| Classmark | KE: KK2: WY: TMB: 69M |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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