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Centre for Policy on Ageing | |
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| A cooperative communication intervention for nursing home staff and family members of residents | | Author(s) | Karl Pillemer, J Jill Suitor, Charles R Henderson Jr |
| Journal title | The Gerontologist, vol 43, special issue II, April 2003 |
| Pages | pp 96-106 |
| Keywords | Nursing homes ; Residents [care homes] ; Personnel ; Family care ; Stress ; Communication ; Social interaction ; Training [welfare work] ; United States of America. |
| Annotation | Significant interpersonal stress between family members, staff and nursing home residents is often reported. The study Partners in Caregiving (PIC) is an intervention designed to increase co-operation and effective communication between family members and nursing home staff. Participants included 932 relatives and 655 staff members recruited from 20 nursing homes, randomly assigned to treatment and control conditions. Parallel training sessions on communication and conflict resolution techniques were conducted with family and staff in the treatment group, followed by a joint meeting with facility administrators. There were positive outcomes for family and staff members in the treatment group. Both groups showed improved attitudes toward each other, families of residents with dementia reported less conflict with staff, and staff reported a lower likelihood of quitting. PIC appears to be an effective way of improving family-staff relationships in nursing homes. (RH). |
| Accession Number | CPA-030611209 A |
| Classmark | LHB: KX: QM: P6:SJ: QNH: U: TMA: QW: 7T |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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