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Centre for Policy on Ageing | |
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Online credit response to the Department of Trade Industry's consultation on Enabling and facilitating the conclusion of credit and hire agreements electronically under the Consumer Credit Act 1974 | Corporate Author | National Consumer Council - NCC |
Publisher | National Consumer Council, London, March 2003 |
Pages | 22 pp |
Source | National Consumer Council, 20 Grosvenor Gardens, London SW1W 0DH. Website: www.ncc.org.uk |
Keywords | Financial services [older people] ; Financial institutions ; Information technology ; Consumer protection ; Comments or Evidence submitted. |
Annotation | Consumers regard e-commerce as the riskiest form of shopping, and see redress as the largest obstacle to online purchasing. They therefore need easy access to databases on businesses that are reliable, and enable them to quickly and easily verify a trader's identity and credibility. They also need to know that the site is secure. This response from the National Consumer Council (NCC) is part of a wider series of responses to the Department of Trade and Industry (DTI) in its ongoing review of the Consumer Credit Act 1974, which aims to be in line with European Commission (EC) discussion on the draft Consumer Credit Directive. This response deals with each of the key consumer issues, which are the need for trust and confidence, redress, information and education. (RH). |
Accession Number | CPA-030428003 B |
Classmark | J: WNL: UVB: WYP: 6PM |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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