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Use of the internet and of the NHS direct telephone helpline for medical information by a cognitive function clinic population
Author(s)A J Larner
Journal titleInternational Journal of Geriatric Psychiatry, vol 18, no 2, February 2003
Pagespp 118-122
KeywordsInformation technology ; Health services ; Public libraries ; Dementia ; Usage [services] ; Liverpool.
AnnotationInternet websites and medical telephone helplines are relatively new, and huge resources of medical information ("cybermedicine" and "biomedicine", respectively) are accessible to the general public without prior recourse to a doctor. In this study of a cognitive function clinic population in Liverpool, 52% of patients, their families and carers had access to the internet, and 27% had used it to search for information relevant to cognitive disorders. None volunteered information which they had gained from internet searches during consultation. 82% of patients, their families and carers said they would definitely or probably access an internet website suggested by the clinic doctor if they had access to the internet. Very few patients or carers had used the NHS Direct telephone helpline. Doctors who run memory clinics should be prepared to supply patients and carers with information about appropriate internet websites. (RH).
Accession NumberCPA-030305211 A
ClassmarkUVB: L: UT: EA: QLD: 84B

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