Centre for Policy on Ageing
 

 

Courtesy entitles
 — [older people consider dignity to be a key element in their treatment]
Author(s)Michael Calnan, Gillian Woolhead, Paul Dieppe
Journal titleHealth Service Journal, vol 113, no 5843, 20 February 2003
Pagespp 30-31
KeywordsHospital services ; Patients ; Medical care ; Management [care] ; Quality of life ; Social surveys.
AnnotationThe National Service Framework for older people (NSF) emphasises the need for older people to be treated respectfully as individuals. However, a study of 72 people in Bristol and South Wales ranging in age from 50 to 90 (median age 72), showed that dignity - and lack of it - were key issues in their estimation of care. Their concerns about lack of dignity centred on lack of privacy, mixed sex wards, forms of address, and loss of independence. The study - which forms part of an EU funded project relating to the Fifth framework (quality of life) programme - suggested that older people do not complain about care for fear of retaliation. (RH).
Accession NumberCPA-030227202 A
ClassmarkLD: LF: LK: QA: F:59: 3F

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