Centre for Policy on Ageing
 

 

An outcomes focus in carer assessment and review
 — value and challenge
Author(s)Elinor Nicholas
Journal titleBritish Journal of Social Work, vol 33, no 1, January 2003
Pagespp 31-48
KeywordsCommunity care ; Informal care ; Needs [elderly] ; Evaluation ; Social policy ; Projects.
AnnotationThe Carers and Disabled Children Act 2000 focuses government policy on outcomes and a desire to improve assessment and support to carers. This paper refers to a research and development project undertaken in partnership with one local authority exploring the benefits and challenges of implementing an outcomes approach to carer assessment and review. The project developed and tested research-based practice tools which aimed to promote carer-centred practice, together with clarity in communication and recording of outcomes intended and achieved. Information about outcomes, aggregated from individual records, was perceived as potentially useful for informing service development. Some significant challenges emerged, not least the subtle culture shift required, and the additional time needed to effectively identify and consider the outcomes with carers. Factors highlighted as important in introducing a collaborative approach included: collaboration with and between stakeholders; training and support for practitioners to include practice in recording outcomes; and opportunities for continuing discussion and reflection during implementation. (RH).
Accession NumberCPA-030219202 A
ClassmarkPA: P6: IK: 4C: TM2: 3E

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