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Centre for Policy on Ageing | |
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Working with older people with communication difficulties
— an evaluation of care worker training | | Author(s) | K Bryan, L Axelrod, J Maxim |
| Journal title | Aging & Mental Health, vol 6, no 3, August 2002 |
| Pages | pp 248-254 |
| Source | http://www.tandfonline.com |
| Keywords | Care home staff ; In-service training ; Communication ; Residents [care homes] ; Communication difficulties ; Evaluation. |
| Annotation | Studies suggest that a high proportion of older people in residential and nursing care have communication difficulties, and there is some awareness of the need for staff training to allow effective communication to be achieved. This UK paper describes part of the evaluation of a one-day training package aimed at enabling care staff to communicate with older people who have a variety of communication difficulties. Care staff from four partner agencies completed questionnaires pre- and post-training, concerning contact with people with communication disorders, previous training on communication, knowledge about communication, attitudes toward communication problems, and strategies to help communication with people with communication difficulties. There were positive gains in attitudes and self-perceptions of knowledge and competence, as well as appropriate citations of strategies to enhance communication. Findings are discussed with reference to the need for enhanced communication skills in care workers, engendered by current developments in UK care policy. (RH). |
| Accession Number | CPA-020919210 A |
| Classmark | QRM: QWD: U: KX: EC: 4C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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