Centre for Policy on Ageing



Advisers, advocates, counsellors and mediators in elder abuse casework
Author(s)	Yvonne Craig
Journal title	Quality in Ageing, vol 3, no 2, June 2002
Pages	pp 39-46
Keywords	Elder abuse ; Rights [elderly] ; Case work ; Advocacy ; Advisory services [elderly] ; Personnel.
Annotation	Complex conflicts in elder abuse, its causes, typology, protection and prevention, suggest that co-operation by multidisciplinary social services should be a major consideration in policy decision-making, planned intervention and support. Casework of the Elderly Mediation Project (EMP for empowerment) and related agencies provides evidence for this view. There are shared casework values and similar as well as different skills. However, when service user interests are paramount, the professional concerns of service providers for defined roles and boundaries raise ethical issues. Are there conflicts between older people's needs for trusting, confidential relationships with one worker, and case co-ordinators' promotion of varied specialist input? Brief anonymised case notes suggest that practitioners may face professional conflicts about social interventions as casework diversifies and service user involvement in decision-making increases, but some guidelines to good practice are offered. (RH).
Accession Number	CPA-020718205 A
Classmark	QNT: IKR: IGA: IQ: IT: QM
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.