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Centre for Policy on Ageing | |
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| A report of the joint review of social services in Thurrock Borough Council | | Corporate Author | Joint Reviews of Local Authorities' Social Services, Audit Commission; Social Services Inspectorate - SSI, Department of Health - DH |
| Publisher | Audit Commission Publications, London, 2002 |
| Pages | 76 pp (Joint reviews) |
| Source | Audit Commission Publications, PO Box 99, Wetherby LS23 7JA. Tel 0800 502030. |
| Keywords | Social Services Departments ; Performance ; Inspection ; Evaluation ; Thurrock. |
| Annotation | Thurrock became a unitary authority in 1998 created from the District Council and Essex County Council. The purpose of the Joint Review is to provide an objective assessment of how well local people are being served by their social services, and to make a constructive contribution towards further improvement of the services provided. The Review found that most people are served well, although some users' and carers' feedback was more negative than expected, given a commitment to user involvement. Examples of good practice include home care monitoring, whereby service users are asked about the quality of service and their satisfaction with the home care provider. Priorities for action include: establishing an adequate budget for social services; involving users and carers more appropriately; and continuing to modernise services for vulnerable adults. (RH). |
| Accession Number | CPA-020715207 B |
| Classmark | PF: 5H: 3U: 4C: 8ESL |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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