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Modernising mental health services
 — inspection of mental health services
Author(s)Tim Birtwisle
Corporate AuthorSocial Services Inspectorate, Department of Health - SSI, DH
PublisherDepartment of Health - DH, London, June 2002
Pages66 pp CI(2002)7
SourceDH Publications, PO Box 777, London SE1 6XH. NHS Responseline: 08701 555 455
KeywordsMental disorder ; Services ; Psychiatric treatment ; Performance ; Inspection.
AnnotationMental health services in 19 English local authorities were inspected between June 2000 and September 2001. This report outlines the policy context of the inspections, in particular the Mental Health National Service Framework (NSF). It evaluates findings on the themes of users and their services, the needs of black and minority ethnic communities, co-ordinated care arrangements (the Care Programme Approach, or CPA), and future prospects. It includes a checklist of key issues to help councils to audit their services and to compare their performance with that found nationally. In all councils, most service users expressed generally positive levels of satisfaction in the way they were treated by staff. The report includes examples of good practice found in the inspections. (RH).
Accession NumberCPA-020624227 B
ClassmarkE: I: LP: 5H: 3U

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