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Centre for Policy on Ageing | |
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Managed care for Medicare
— some considerations in designing effective information provision programs | | Author(s) | Rama K Jayanti |
| Journal title | Journal of Aging & Social Policy, vol 13, no 1, 2001 |
| Pages | pp 57-68 |
| Source | http://www.tandfonline.com |
| Keywords | Health services ; Commercial care ; Information services ; Consumer ; United States of America. |
| Annotation | Consumer information-processing theory provides a useful framework for policy makers concerned with regulating information provided by managed care organisations. The assumption that consumers are rational information processors and providing more information is better, is questioned in this paper. Consumer research demonstrates that when faced with an uncertain decision, consumers adopt simplifying strategies leading to sub-optimal choices. A discussion on how consumers process risk information and the effects of various informational formats on decision outcomes is provided. Categorization theory is used to propose guidelines with regard to providing effective information to consumers choosing among competing managed care plans. Public policy implications borne out of consumer information-processing theory conclude the article. (KJ/RH). |
| Accession Number | CPA-020624212 A |
| Classmark | L: PI: UV: WY: 7T |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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